Terms of Service

This website is operated by Veloura. Throughout the site, the terms “we”, “us” and “our” refer to Veloura. By visiting our site or purchasing from us, you agree to the terms set out below.

1. Using this site

You must be at least the age of majority in your place of residence to purchase from us, or have the consent of a parent or guardian. You may not use our products for any unlawful purpose, and you may not use the site to transmit malicious code or to interfere with its operation.

2. Products, pricing and availability

We try to display our product and its colours as accurately as possible, but we cannot guarantee that your screen renders them exactly. Product descriptions and specifications may be updated without notice.

Prices are shown in US dollars and may change at any time. Promotional prices apply only while the promotion is running. We reserve the right to limit quantities, refuse an order, or discontinue a product.

Where an order is affected by an obvious pricing or description error, we may cancel it and refund you in full, whether or not it has been confirmed.

3. Orders and billing

Placing an order is an offer to buy, which we accept when we dispatch the goods. You agree to provide accurate, current and complete order and account information, including a valid payment method and a correct delivery address.

Payment is taken at checkout. Payments are processed by Shopify Payments and other third-party providers; we do not store your full card details.

4. Shipping and returns

We sell and ship within the United States only. Delivery estimates and terms are set out in our Shipping Policy. Return rights, timeframes and the refund process are set out in our Refund Policy. Both form part of these terms.

5. Product use and personal care

The Veloura razor is a personal grooming device for external use on the body. Follow the instructions supplied with the product. Do not use it on broken, inflamed or infected skin.

Nothing on this site, including our guides and blog articles, is medical advice. If you have a skin condition, or if a reaction is painful, spreading or does not settle, consult a pharmacist or doctor. To the extent permitted by law, we are not liable for any skin reaction or injury arising from use of the product contrary to its instructions.

6. Reviews and customer content

Reviews, photographs and videos published on this site are submitted by customers and reflect their individual experience. They are not a promise of any particular result. By sending us a review, photograph or video you grant us a non-exclusive, royalty-free licence to publish it on our site and in our marketing, and you confirm you have the right to do so.

7. Intellectual property

The Veloura name, our product images, site design, text and other content are our property or that of our licensors, and may not be copied or used commercially without our written permission.

8. Third-party links and services

Our site may link to third-party sites and use third-party services. We do not control their content or practices and are not responsible for them. Review their terms and privacy policies yourself.

9. Disclaimer and limitation of liability

We do not warrant that your use of the site will be uninterrupted, timely, secure or error-free. The site and our products are provided as-is except where a warranty is required by law and cannot be excluded.

To the fullest extent permitted by law, our total liability arising out of any order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential loss.

10. Indemnity

You agree to indemnify and hold harmless Veloura and its officers, employees and suppliers from any claim or demand, including reasonable legal fees, arising from your breach of these terms.

11. Privacy

How we handle your personal information is set out in our Privacy Policy.

12. Changes to these terms

We may update these terms at any time. The version published on this page is the version that applies. Continuing to use the site after a change means you accept the revised terms.

13. Governing law and severability

These terms are governed by the laws of the State of Illinois, United States. If any provision is found unenforceable, it is severed and the remaining provisions continue in force.

14. Contact

Veloura, 1008 Ravendale Ct, Naperville, IL 60540, United States
info@urban-nest.online