Veloura Electric Razor for Women-Silk Smooth Legs, Body Hair, Pubic Shaver for Private Area, Sensitive Skin

Veloura replied

Thanks so much for the feedback, Mary! We’re thrilled you’re loving the long battery life and close shave! To make cleanup a breeze without the tiny brush, just pop the blades open and run warm water through them while the shaver is running, and it flushes hair out in seconds. Thanks again for being part of the Veloura family!

Veloura replied

Hi Michael! Thanks so much for the feedback! We’re glad to hear you’re enjoying the value, but we hear you on the shave time and case design. Adding a bit of shave gel can help speed up body shaving, and your notes on dock storage for the travel case are super helpful as we improve future designs. Thanks again for giving us a shot and being part of the Veloura family!

Veloura replied

Short, sweet, and made our day. Thank you, David! We’re thrilled to hear you’re loving your shaver and accessories. We appreciate the support and are so glad to have you in the Veloura family!

Veloura replied

Thanks for the honest review, Vicky! We’re glad you’re getting a great shave, though we hear you on the extra time. Using short, circular motions on dry skin before your shower can help speed things up significantly. We appreciate the feedback and are happy to have you in the Veloura family! 🦅

Veloura replied

Hi Meghan, thank you for sharing your experience! We're glad to hear the FlexSeries® Shaving Kit is working well for you. We appreciate your feedback and are here if you need anything else. Have a great day!

Veloura replied

Hi April, thank you for your feedback. We're sorry to hear you're disappointed. We appreciate your honest review and will use it to improve our products. We’ve sent you an email so we can take a closer look and help. Please check your inbox or spam folder for our message. We appreciate you giving Veloura a try.

Veloura replied

Hi Ren, thanks for the review! We’re glad to hear you’re loving the comfort and ease of use. To get an even closer shave while staying bump-free, try using light, circular motions on dry skin or with a dab of shave gel. We appreciate the feedback and are happy to have you in the Veloura family!

Veloura replied

Hi Rabia, we’re so glad the dry shave worked well for you and helped you avoid razor burn! We appreciate you sharing that the wet shave wasn’t the best fit for you, and it’s great to hear you still love the convenience of the Veloura® Shaving Kit for Women. Thank you for your support and for choosing Veloura!

Veloura replied

Thanks for keeping it real and taking the time to drop a review, Jenny! We're glad to hear you think the razor is cool. We try to keep our reviews and community as helpful as possible for everyone, no matter what they're shaving! We appreciate you giving us a shot and hope you keep enjoying the shaves.

Veloura replied

Hi Lisa, we’re so glad the Veloura has been a convenient way for you to keep up with unwanted facial hair while saving on threading costs. Thank you for sharing your experience and for choosing Veloura!

Veloura replied

Hi Kimberly, we’re sorry to hear the Veloura® wasn’t a good fit for you. We’ve sent you an email so we can take a closer look and help. Please check your inbox or spam folder for our message. We appreciate you giving Veloura a try.

Veloura replied

Hi Deborah, we’re sorry the shaver isn’t working as expected. We’ve sent you an email so we can take a closer look at the shaving head and help get this sorted out. Please check your inbox or spam folder for our message. We’ve got you covered.

Veloura replied

Thank you for sharing your feedback, and we're sorry for the confusion about the recent order that may have caused you. Our team sent you an email with the details to ensure everything is clear on your end. We truly appreciate you giving us a try, and if you ever decide to return, we’ll be here to help.

Veloura replied

Hi Danny , We’re glad to hear you got a nice clean shave on your chest and abdomen, and that the second attempt went more smoothly. The more sensitive areas can definitely require a gentler touch. Using light pressure, slow circular motions, and trimming longer hair first can help reduce pulling and nicks. We appreciate you giving it another try and sharing your experience. If you have any questions as you get more comfortable with the shaver, we’re here to help.

Veloura replied

Hi Monty, I’m sorry your first shave left you with stubble and irritation, especially after having to go over the same areas several times. I can understand why that experience left you disappointed. Please check your email, as we’ve reached out directly to help with your concerns and next steps. If you don’t see our message in your inbox, please check your spam or junk folder as well.

Veloura replied

Smooth is exactly what we love to hear! We’re thrilled you’re enjoying the clean cuts with no nicks or irritation. That’s the kind of effortless shave we aim to deliver every time. Your feedback means a lot, and we’re so glad the Veloura is keeping your skin comfortable and your routine simple. Thanks for sharing your experience!

Veloura replied

Thank you for sharing your experience and for being a loyal customer over the years. We’re sorry to hear that two of the heads on your replacement shaver came apart after only a few uses. That’s not the quality we want for our products, and we completely understand your concern. Our team has already sent you an email to assist with this issue and ensure you receive a proper resolution. Please check your inbox and let us know if you need any further support. We’ll make it right.

Veloura replied

Hi Sherry, we're so glad you're enjoying your Veloura razor and love the facial brush! Thanks for the feedback on the attachments, we'll look into making that easier. We appreciate your recommendation!

Veloura replied

Hi Ross, thank you for your kind words! We're so glad you're happy with your Veloura® Shaving Kit. We appreciate your recommendation and look forward to serving you again!

Veloura replied

Hi there! We're thrilled to hear you love the Veloura® Shaving Kit. It's great to know it makes shaving easier and more comfortable. Thanks for sharing your experience!

Veloura replied

We love hearing this! Smooth legs and a comfortable shave every time. That’s exactly what we aim for. It’s great to know you enjoy using it without water and still get that silky finish. Your feedback makes us smile, and we’re thrilled that the FlexSeries is delivering the effortless results you deserve.

Veloura replied

Hi Ashley, I’m sorry this still hasn’t been resolved, especially since you reported the problem right away and the replacement blades didn’t address the issue with the shaver itself. I can understand how disappointing that is with a brand new device. We want to make sure the actual shaver issue is addressed this time. Please check your email, as we’ve reached out directly with the next steps to help get this sorted out. If you don’t see our message in your inbox, please check your spam or junk folder as well.

Veloura replied

Hi Lara, I’m sorry the shaver has already broken. That’s definitely not the experience we want you to have with your Veloura. Please check your email, as we’ve reached out directly to help with the issue and the next steps. If you don’t see our message in your inbox, please check your spam or junk folder as well.

Veloura replied

Hi Deb, we're glad to hear you enjoy the Veloura® Shaving Kit! Thanks for sharing your feedback.

Veloura replied

Hi Fabio, I’m sorry the shaver still isn’t removing or trimming the hair, even after you tried the suggestions we provided. I can understand why you’re ready to return it after giving those adjustments a fair try. Please check your email, as we’ve reached out directly to help with your return and refund request. If you don’t see our message, please check your spam or junk folder as well.

Veloura replied

Thank you for your review of our Veloura® Shaving Kit. We’re sorry to hear about your experienced. We truly appreciate your feedback and want to help improve your shaving results. Our team also sent you an email to address your concerns. We've got you!

Veloura replied

Doanna, thanks for your feedback! You can easily order replacement blades for your Veloura® Shaving Kit on our website under the accessories section. If you need any assistance with ordering, our team has sent you an email. Please check. We're glad you enjoyed the product!

Veloura replied

Hi Soha, I’m sorry the blade refill hasn’t given you the close, smooth shave you expected, especially after spending extra time going over the same areas in different directions. We’d like to help with your experience. Please check your email, as we’ve reached out directly with more information and next steps. If you don’t see our message, please check your spam or junk folder as well.

Veloura replied

Hi Sam, thank you for sharing your experience! We're glad you like the face fuzz. We'll pass along your feedback about the leg shave to our team. Hope you enjoy using the kit even more!

Veloura replied

Hi Kim, I’m sorry the shaver hasn’t given you the smooth results you expected on your legs, and those pinches around your underarms definitely aren’t the experience we want for you. I’m glad to hear the bikini blade has been working well, though. Please check your email, as we’ve reached out directly to help with your concerns and next steps. If you don’t see it in your inbox, please check your spam or junk folder as well.

Veloura replied

Hi Agatha, I’m sorry the Veloura left you with razor burn and bumps, especially when avoiding irritation was a big reason you purchased it. We’d like to help make this right. Please check your email, as we’ve reached out there with more information and the next steps for your concern. If you don’t see it in your inbox, please check your spam or junk folder as well. We’re here to help get this sorted out.

Veloura replied

Hello Dolly, I completely understand how frustrating those frequent emails have been, especially after you already tried to opt out multiple times. I’ve taken care of it and unsubscribed you from our marketing emails. We really appreciate your continued support as a Veloura subscriber, and I’m glad the Veloura has served you well over the years.

Veloura replied

Hi Lora, I understand the Veloura hasn’t given you the smooth shave you expected, particularly around curved areas like your knees, even though it’s been useful for a quick shave. We’ve sent you an email so we can help address your experience directly. Please check your inbox, along with your spam or junk folder if you don’t see it. We’ll be ready to help from there.

Veloura replied

Thanks so much for your feedback, Beenish! We're glad you're loving the performance. 💜 Just a heads up, our Blade Refill Program is flexible, so you can always adjust your refill schedule to better match how often you shave. If you ever need help updating it, our team is happy to help!

Veloura replied

Hi March, We love hearing this! It’s great that the Veloura has become a regular part of your routine and that you’ve found what works best for you with both wet and dry shaving. Thank you for sharing your experience and for recommending us. We really appreciate your support!

Veloura replied

Hi Megan, thank you for your honest feedback! We're glad it works well for your bikini area and helps reduce the daily shaving. If you ever want to explore options for a smoother shave, we're here to help. Thanks for choosing Veloura!